Our Privacy Policy

Your privacy is important to us. This policy outlines how Coco De Venci Pty Ltd, and their related entities (‘we’ or ‘us’) collect, hold, use, and disclose personal information as required by the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (‘Privacy Act’).

Personal Information We Collect

We collect personal information about customers, potential customers, job applicants, staff, contractors, and others who interact with us. This may include your name, gender, date of birth, address, phone number, email, location, employment details, payment details, and other information you provide.

Collection Methods

We collect personal information directly through forms, correspondence, calls, meetings, and occasionally from third parties, such as financial institutions for online purchases.

Usage of Personal Information

We use personal information to:

  • Provide goods and services
  • Process orders, payments, deliveries, and refunds
  • Manage social media channels
  • Respond to inquiries
  • Send marketing materials
  • Assess job applicants and contractors
  • Manage internal operations and relationships

Disclosure of Personal Information

We do not sell or trade your personal information. We may disclose it to:

  • Directors, employees, and associated entities
  • Contractors, consultants, advisers, and service providers
  • Industry bodies, tribunals, or courts for complaints
  • Referees for job applications or contract assessments
  • Potential business purchasers or investors
Storage and Security

We store personal information in secure paper and electronic forms, including overseas data storage. We use SSL encryption for online transactions to ensure security.

Cookies

We use cookies on our website to gather statistics and improve your experience. You can adjust your browser settings to refuse cookies.

Marketing Communications

To opt-out of marketing materials, use the unsubscribe link in emails or manage your preferences in your account.

Access and Accuracy

You can access and request updates to your personal information by contacting us. Verification of identity may be required.

Complaints

To complain about a privacy breach, contact our Privacy Officer. If unsatisfied with our response, you can contact the Office of the Australian Information Commissioner.

Anonymity

You can choose not to identify yourself unless required by law or impractical for us to proceed without identification.

Policy Updates

We may update this policy to reflect new laws, technologies, and changes in our operations.

Contact Us

For privacy inquiries, contact:

  • Office: Coco De Venci Pty Ltd 306/101 Overton road, Williams Landing, Victoria 3027
  • Phone: +61 415 282 931
  • Email: info@cocodevenci.com